Find a Quick Way to Choose the Best Back Office Software For Travel Agencies

As face-to-face interactions decrease and teleworking becomes the norm, travel agencies must have the right tools to manage their business remotely. To that end, dealers worldwide are increasingly turning to online solutions to prepare their businesses for this new reality.

One of the biggest challenges of this new reality is if you're a dealership owner, and you’re streamlining back-office operations and running your business as efficiently as possible.

How will you manage bookings, cancellations, customers, sub-agents, reconciliations, and other aspects of your agency in the most cost-effective way? You can rely on them to save money, but do you realize how inefficient they are? All that manual data entry takes a lot of time and leaves a lot of errors that can cost you dearly.

Using different software tools for different purposes? It's a slightly better option, but do you really want to waste precious time constantly switching between different systems? Not to mention, your data is scattered across all of these systems, and you can't get a complete picture of your business unless you export and organize everything in one spreadsheet - which means you're on the go. Back to Starting Point!

So What Is The Best Option For Travel Business?

A purpose-built travel support solution.

Travel back office software is specially designed for travel agents, allowing you to automate routine administrative tasks and manage your travel activities on a single platform.
It gives you a consolidated view of your business, saving you from having to switch between tabs and manually enter/update data all the time.
But with so many back office systems, how do you decide which one to invest in? We have the answer.

Why Sriggle is the best choice for back-office solution software?

It supports many areas of your business

With Sriggle's back office system, you can say goodbye to switching between multiple screens. It brings all the features you need, from pricing and quotes to booking and accounting in one place.
Furthermore, it provides a single interface for web and mobile transactions. It saves you a lot of time that you could spend on what you do best and generates more revenue for your agency. Speaking of revenue.

Maximize your earnings

As a travel agency owner, you need to maximize your revenue by manipulating supplier prices. Doing this manually for all your inventory is extremely time-consuming and error-prone. You need a solution that can automatically adjust prices in real-time, based on some predefined conditions.

That's exactly what Sriggle's back-office solution helps you do. It gives you the ability to manipulate your prices for different channels to maximize your earning potential. You need to set a one-time surcharge, either as a flat amount or as a percentage, and the system will automatically apply them to every search and booking. You have the option to set individual ticks for different services - flights, hotels, activities, car rentals, and more.

Check the details here: flight booking software | hotel booking software | car rental booking software

For example, you can choose to apply a 5% increase to flights and a 10% increase to hotels. Alternatively, you can configure vendor-specific markup, for example. 10% for HotelBeds, 12% for DOTW, 7% for Amadeus, etc. Markup can be applied to both your direct contract, as well as your third-party feeds from XML providers. A unique feature of Sriggle's administration system is the ability to configure separate alerts for B2C and B2B, as well as individual gateways.

Additionally, you can rate your B2B travel agencies and assign unique markers to each to reward good-performing agents.

Facilitate the Delivery of Advertising and Promotions

There may be times when you want to offer your customers certain discounts or promote specific flights/hotels to increase sales. Sriggle makes this super easy. All you have to do is set up marketing rules based on specific criteria and they will automatically be applied whenever your customers search and book through the system. Your booking agent can also apply them when making reservations on behalf of your customers.

For example, let’s say you want to run a promotion where customers who book an international flight between December 20th and January 15th get a 10% discount up to $200 for a minimum booking amount of $1,000 la.

For this, you can create a new marketing rule in the system, for example, "International flight offer". Then you set up a promo code, such as INTFLY. You then select the promotion date, select the flight from the drop-down menu, enter the discount amount, enter the maximum discount and minimum booking value, and then save the rule. When a customer meets these criteria and enters this promo code at checkout, the discount will automatically be applied to their booking. This way you can promote specific products/services and increase your sales. Ads can be highlighted in search results for maximum visibility.

Explore Our Globally-Based Travel Software Solution

Helps You Manage All Your Bookings in One Place

One of the biggest headaches for a travel agency is managing reservations, especially when you're booking in different systems.
When you use multiple systems for booking, your booking data is scattered and you have to cut and paste details from different sources into the spreadsheet every day.
This process is extremely time-consuming and can cause delays in generating invoices and vouchers. It also leaves a lot of room for error.

Sriggle's support system makes this easy, allowing you to consolidate and manage all your subscriptions from a single interface. It gives you the option of importing reservations from a third-party system (if they provide an API Integration) or manually entering the reservation data into the system. Either way, all your data is centrally stored, making it easier to track bookings and send invoices and receipts to your customers.

All travel documents and emails will be branded with your own contact details, which can be configured from the back office. Email content can also be configured from the back office, and we provide ready-to-use templates for a variety of purposes so you don't have to enter your email manually every time.

You can also change and cancel your online reservation through the system, assuming your XML provider(s) support online cancellation. Another benefit you get with Sriggle's back office system is that it works for both online and offline (manual) bookings. Save time creating and managing itineraries and recommendations.

This is another area that takes a lot of time and effort as most travel professionals still create quotes and itineraries using spreadsheets and Word documents. If this applies to you, Sriggle's back-office software will be a huge boon for you. It can help you quickly develop personalized recommendations, with your own branding. If you have a vendor API, you'll be able to generate recommendations with live content. So when the customer approves, you can book directly in the system. Even if you don't have live inventory, you can still create a quote by entering your own rates and then booking through your preferred mode.

The biggest advantage of this over a spreadsheet is that all your recommendations are stored in one place and you can easily track them for bookings and invoices. You can also get reports showing the number of requests received, proposals submitted, proposals accepted and booked invoices generated, payments received, and more. This helps you track the progress of your request from start to finish.

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