How Can SRIGGLE Help Travel Agencies and Tour Operators Grow Their Business?

The main problem that travel agents and tour operators face when trying to grow and expand their business is juggling major responsibilities. Whether your business has been in the industry for a long time, or whether you’re trying to make a name for yourself in the travel community, you need to put customer relationships at the forefront. Taking into account user needs and preferences is key to delivering the best itineraries possible. But, how do you manage your services across the UK, USA, Canada, Dubai, Malaysia, and other countries? Worry not! SRIGGLE’s advanced destination management software is here to help! 

Our DMC software along with other travel agency software solutions have been designed and developed to help automate manual and time-consuming business tasks. This means that the burden of manual labor along with the total time and effort needed to properly run a travel company is significantly reduced. So, you can now better focus on delegating tasks and making necessary business changes to expand your business to new heights. 

At SRIGGLE, our focus is to leverage advanced technologies and web frameworks to develop the industry’s best tour operator software solutions. We take the time to stay updated on recent technological developments and evolving customer behavior. Moreover, we take the time to understand your business goals and visions to ensure better design, development, and delivery of customized booking software solutions. 

Benefits Of SRIGGLE’s Tour Agency Software Solutions To Tour Operators 

Now that we know that SRIGGLE’s B2B travel portal and B2C software solutions include a wide range of advanced functionalities that can help better your business and take it to new heights in no time, let us look at some benefits that they can bring to your business. After all, the ultimate goal is to bring in more customers, complete more bookings, and generate a higher revenue. 

Some notable benefits of using SRIGGLE’s destination management software solutions include:- 

• Added Efficiency 

Most travel agencies complain that their day-to-day tasks involve hectic actions like managing back-end business processes and planning company logistics. Moreover, these tasks are highly time-consuming and require a lot of manual effort. So, most of the day’s time is invested in handling manual tasks instead of those that actually help bring in more customers or better customer relationships. 

SRIGGLE’s destination management software solutions automate these tasks like booking processes, contract management, and report generation. This allows them to avoid complicated tasks while ensuring they run as planned to keep the business running. Moreover, a lot of staff time is freed that they can utilize in focusing on more strategic and customer-centric tasks like customer service and itinerary curation. 

• Better Customer Service 

Travel agencies must be ready to handle customer inquiries and solve them as fast as possible. With the inclusion of multiple sales and marketing channels, you can expect to be flooded with customer inquiries and doubts. Managing all customer interactions across different channels and ensuring you get back to them as soon as possible is not an easy task. 

After all, not getting back to customers on time can send the wrong message that you do not appreciate their business. To help you better handle customer demands and needs, our travel agency software solutions come with dashboards that provide an overview of all open tasks. You will not only be able to check which team is responsible for solving a task but can also better delegate tasks. 

• Enhanced Security 

The main concern of using cloud-based technologies and software is the storage and maintenance of customer data. At SRIGGLE, we understand that customer security must be one of the top business priorities. This is why our travel agency software solutions include multiple security protocols and implement the latest security technologies. So, your business is safe from cyber-attacks that put business and customer data at risk. 

• Better Business Reach 

Since our destination management software solutions are completely cloud-based, they can be accessed from anywhere across the world. This not only facilitates remote work but also allows your agents to handle customers at their convenience. Moreover, with online platforms, your business runs 24/7 and can cater to customers from across the world. So, your business is no longer bound by geographical restrictions and you can service more customers. 

• Ease Of Scalability 

Whatever your business, you must be prepared to scale your solutions as per changing business needs and demands. A lot of tour operators start large but quickly realize that it is more difficult to manage and a complete waste of resources. SRIGGLE’s DMC software solutions are quickly scalable and allow you to start small to cater to current business needs. Then, when your business grows, you can easily scale the system and cater to the growing service demand.